Attachments can be a real problem. People send information in MS Word 6, 7 & 2000; in PowerPoint, RTF, Publisher and as html emails; in Corel 6,7 & 8; in PSP and Photoshop; as gif, tiff, bmp, jpg and several other formats including Apple specific * .... and almost without exception every one of these people assumes that they use the program and therefore their web developer should know what they are using and have the appropriate program to open the file and read it so it looks exactly as they sent it.

Well, guess what ...

Where possible, send your informaton as plain text, in the body of the email.  You may specify colour and font where necessary. For more complex documents MS word is usually the format of choice - but be sure you're both using the same version.

Do try to remember that the hundred and seventeen brilliant ideas you've come up with in the past half hour and sent out in a 14 page email, replete with umpteen attachments, may take a week or more to translate into web pages. 

Keep smilin'
 

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* Also swf, psf, exe, mpg, pdd, xls, fxr (yes, you, Jenny!) ... I'm collecting them. Want yours on the list too?