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1.My Job Went to India: 52 Ways to Save Your Job (Pragmatic Programmers)My Job Went to India: 52 Ways to Save Your Job (Pragmatic Programmers)
from Pragmatic Bookshelf

Customer Review:
This book was a much needed wakeup call with respect to the realities of software engineering and the international market for those skills. We all understand that international competition is driving businesses to reduce costs by outsourcing software engineering projects, but few U.S. software... more info

Customer Rating:
4.5 / 5.0


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Buy from: United Kingdom

2.Offshoring Information Technology: Sourcing and Outsourcing to a Global WorkforceOffshoring Information Technology: Sourcing and Outsourcing to a Global Workforce
from Cambridge University Press
Price: $51.20

Customer Review:
Best off shore book out there... great info...lays it out pretty straight. Easy to understand and follow.

Customer Rating:
5.0 / 5.0


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Buy from: United Kingdom

3.Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, OutsourcingRunning an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing
from Q E D Pub Co

Customer Review:
Strong in case studies, surveying, outsourcing, metrics, prioritizing, support tools.

Customer Rating:
4.0 / 5.0


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Buy from: United Kingdom

4.Effective IT Service Management: To ITIL and Beyond!Effective IT Service Management: To ITIL and Beyond!
from Springer
Price: $55.96

Customer Review:
Very good at helping managers what it takes to define and implement a service framework.

Customer Rating:
4.0 / 5.0


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Buy from: United Kingdom

5.What s This India Business?: Offshoring, Outsourcing, and the Global Services RevolutionWhat's This India Business?: Offshoring, Outsourcing, and the Global Services Revolution
from Nicholas Brealey Publishing

Customer Review:
It is kind of ironic that Amazon lists this book. Obviously they have not read it. Since 2000 they have outsourced almost all of their customer service. And not exactly done a bang up job of it.
Notice that there are no contact phone numbers even listed on the site anymore? You have to have... more info

Customer Rating:
3.5 / 5.0


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Buy from: United Kingdom

6.IT, Software and Services: Outsourcing and OffshoringIT, Software and Services: Outsourcing and Offshoring
from AiAiYo Books, LLC
Price: $49.95

Customer Review:
This is a decent overview of outsourcing, but not worth the $50 bucks certainly. It's an overview, not a detailed guide to what you need to do.

Customer Rating:
4.5 / 5.0


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Buy from: United Kingdom

7.Building a Future with BRICs: The Next Decade for OffshoringBuilding a Future with BRICs: The Next Decade for Offshoring
from Springer
Price: $60.97

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8.Source Code China: The New Global Hub of IT (Information Technology) OutsourcingSource Code China: The New Global Hub of IT (Information Technology) Outsourcing
from Wiley
Price: $32.40

Customer Review:
This is a brilliant book for anyone looking to outsource their business processing or IT development. It is especially useful if you're thinking of making China your outsourcing base. It is written for the layman rather than the geek, making it very accessible, and is filled with interesting... more info

Customer Rating:
4.5 / 5.0


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Buy from: United Kingdom

9.CMMI(R) for Outsourcing: Guidelines for Software, Systems, and IT Acquisition (SEI Series in Software Engineering)CMMI(R) for Outsourcing: Guidelines for Software, Systems, and IT Acquisition (SEI Series in Software Engineering)
from Addison-Wesley Professional
Price: $44.40

Customer Review:
College-level and technical computer libraries seeking a solid software engineer's reference will find CMMI For Outsourcing an important reference acquisition: it provides a basic introduction the initial CMMI-ACQ protocols and its use in technology acquisition, covering techniques proven to work in... more info

Customer Rating:
4.5 / 5.0


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Buy from: United Kingdom

10.Managing Global Development RiskManaging Global Development Risk
from Auerbach Publications
Price: $69.95

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Buy from: United Kingdom

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