Customer Review: Have you ever feel nervous, fear of the consequence and/or in a dilema when trying to bring up this following examples of topics: asking for a raise, ending relationship, giving a critical performance review, confronting disrespectful behavior, disagreeing with the majority in a group, apologizing,... more info
Customer Review: This book is a very useful guide for a common problem that I believe most people experience. It gives down-to earth information with easy to follow "scripts". If used consistently and properly, I believe it can lead to effective communication, and better understanding between people.
Customer Review: I needed this book for a class I am taking and ordered it. After I had ordered it I received an email that said that it would arrive in mid October. Just a few days ago I received another email that stated that the title was no longer available. In the mean time I am getting further and further... more info
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