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The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
from American Media International
Price: $18.48

Customer Review:

Book seller presented accurate information regarding the condition and quality of the book. Book receipt time was excellent and well within the timeframe given to the purchaser. Thanks for the great service.

Customer Rating:
4.5 / 5.0

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Raving Fans: A Revolutionary Approach To Customer Service
from William Morrow
Price: $15.61

Customer Review:

From the Author of How to Sell Your Home in Any Market: 6 Reasons Why Your Home Isn't Selling... and What You Can Do to Fix Them and The Fundamentals of Listing and Selling Commercial Real Estate:
I have re-read this book more than a dozen times. Ken Blanchard and Sheldon Bowles have captured... more info

Customer Rating:
4.0 / 5.0

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Lean Thinking : Banish Waste and Create Wealth in Your Corporation, 2nd Edition Revised
from Simon & Schuster Audio

Customer Review:

Excellent reading for an explanation of Lean from its history through a vision of what is to become with several well known companies as examples in implementation.
I hear the myth about Lean vs. union shops a lot, this book should dispel the rumor that Lean = job loss.

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4.0 / 5.0

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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
from McGraw-Hill
Price: $11.53

Customer Review:

A well-organized, bullet-pointed listing of the big elements of the Lean Six Sigma processes. A great tool to have handy for referencing when the big kahuna wants to talk about the program. It's the size of a typical paperback novel and organized in a logical, intuitive fashion.

Customer Rating:
4.5 / 5.0

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Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time
from Berrett-Koehler Publishers
Price: $10.17

Customer Review:

The analogy here is to identify a task you are putting off as "eating a frog" and Brian Tracy sums it up nicely when he identifies in the introduction, 2 rules about eating frogs. 1) If you have to eat more than one frog, eat the ugliest one first. 2) When you have to eat a frog, it's best not to... more info

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The Fast Forward MBA in Project Management: Quick Tips, Speedy Solutions, and Cutting-Edge Ideas
from Wiley

Customer Review:

I had purchased this textbook for a on-line class in Project Management.
The textbook The Fast Forward MBA turned out to be a great investment for me. The textbook is easy to read and understand concepts. It provide great detail of follow along illustration that help with the read the text. I... more info

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4.5 / 5.0

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What is Lean Six Sigma
from McGraw-Hill
Price: $10.17

Customer Review:

This book is a quick read and great introduction to Lean Six Sigma for those unfamiliar with the concepts and implementation of a Lean Six Sigma initiative.

Customer Rating:
4.0 / 5.0

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Six Sigma for Dummies
from For Dummies
Price: $14.95

Customer Review:

I also own the definitive textbook on Six Sigma - "The Six Sigma Handbook" by Pyzdek. However, that being said. Pyzdek's book is over 800 pages long. And while it is the definitive textbook on the subject, Six Sigma For Dummies by Gygi can tell you every practical thing you need to know about Six... more info

Customer Rating:
4.0 / 5.0

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Business Process Management: Practical Guidelines to Successful Implementations
from Butterworth-Heinemann

Customer Review:

Overall, this is a very good process management book. As a consultant and BPM trainer, I often recommend this book to my classes. It provides a newcomer to Business Process Management a structured "how to" approach for applying Business Process Improvement step-by-step.
The first 18 chapters... more info

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4.5 / 5.0

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10.

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
from Perseus Books

Customer Review:

I'm doing my MBA and the marketing prof. wanted us to read this book. The only claim I can make about the book is, it is a little out-dated. Some of the companies given as examples are either not existing anymore, or are far from where there were in terms of what it is and what it is all about! The... more info

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