| 2. |  | Managing the Unexpected: Assuring High Performance in an Age of Complexity from Jossey-Bass Price: $23.96
Customer Review:
 I found this book well written, researched and presented. It is an academic work that reads easily and has application and relevance across many platforms including many that are not mentioned (e.g. health care). The examples are clearly presented. Like many books written along these topic lines,... more info
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Customer Rating: 5.0 / 5.0

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