Help line not knowledgeable enough No directions with wand. Did not know that sleeve had threads. It was to tight to loosen. Called help line and they did not understand about the sleeve either. While talking to them I was able to loosen. Help line needs more understanding of all their products. Do like product though. Rating is lower because of help line.
It's ok I use it to wash the house and reach the upper story. Yes it isn't industrial strength and it does takes some oomph to put it together and take it apart. But I've used it several times over the last several years and it has lasted and worked fine. It allows me to avoid using anything but a step ladder to clean the siding and windows. If you are careful and not prone to using each and every section, I typically leave it assembled when using and storing, it should be fine. I use an 8' step ladder and do the... more info
Easy solution to threading problems I bought this and have had no problems although I only use two sections. To make it easier when threading plastic parts together I always use silicon spray on both pieces and find that they go together easily. They also come apart easily as I just went in the garage and took apart this extension wand after it's been together three + years. I also spray the undercarriage of lawnmower before using (cleans in a snap), as well the blades and impeller on the snowblower (never clogs even with wet snow) and spray... more info
Hi/Lo pressure wand I have had to buy several hi/lo pressure wands from local suppliers, they just don't last. I do not see them listed seperately here, I need another but don't want to buy a set of them and throw money away. I am very unhappy with this product. Can or will you supply only what I need?
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